Above all, At Your Service Roofing provides our customers Peace of Mind. Our commitment to customer satisfaction and attention to detail has earned us a perfect 5-star rating from our customers. You can have full confidence that not only will your project be completed to the highest standards, but any special requests or issues will be addressed quickly and to your total satisfaction.
Social Rating
4.9
Based on 84 reviews
At Your Service Roofing and Remodeling
4.9
Steven Baker
01:44 22 Nov 22
This company is terrific! Rachel, Terra and KC did a great job making sure our roof was completed seamlessly! Great communication and productivity! We highly recommend them for any roof work you need.. Thank you so much!
Geoff Hodges
14:22 17 Nov 22
The roof looks great and the whole team was excellent especially Jerry the project manager. Also Joby and Jeff too. Well done
Dick Lehman
17:48 08 Nov 22
Bob V. and his crew did an excellent job in giving our house a beautiful new roof. All of the individuals from this company were punctual, courteous and knowledgeable about their part in the project. The work crew was efficient and did an excellent job. I could not recommend them more highly. An excellent company!
Hunter Meadors
19:46 28 Oct 22
John and the AYS team was fantastic to work with. We reached out to multiple roofing companies to help us get our storm damage repaired, and they were clearly the most professional and responsive organization.John was tremendously helpful throughout the entire process in dealing with the insurance side of things and was always willing to answer any questions we came up with. The install crew came in and knocked out the job in a single day. Absolutely would recommend AYS to anyone needing roof work!
Mark Yoakum
22:04 13 Oct 22
At Your Service is a perfect description! John Hoffman was our initial point of contact and through completion. He was excellent! Incredibly thorough, professional and knowledgeable; and responsive to our questions. They have a fantastic team—from the office to the install and cleanup. Can’t recommend them any more (and so appreciate our neighbors for turning us on to then)!
Lydia L
19:52 12 Oct 22
AYS Roofing did a fantastic job replacing my roof. They made the entire process a breeze and also dealt directly with my insurance company to get the claim approved. I strongly recommend At Your Service Roofing!
Debbie s
14:46 10 Oct 22
What a great contractor! The folks at AYS work together to help the homeowner through every step of the somewhat complicated process of roof repair/replacement related to storm damage. John Hofmann was our initial contact (quarterback) and he professionally guided us through the entire process. John brought in other team members as needed to assist with assessment, insurance claim and approval, choice of materials, scheduling and roof replacement. As homeowners for over 30 years we have worked with many contractors. The team at AYS is simply the best; they met every commitment they made - no excuses and walked us through every step of the process - no aspect too minute. We highly recommend John Hofmann and all at AYS and really appreciate all the handholding and assistance!
Julie Gregory
17:39 07 Oct 22
Could not be happier...from the friendly, helpful and highly professional customer service...to the great communication and quality. I researched them fully beforehand and got even better than expected. How nice to see a business go above and beyond.
Marilee Hutzel
16:37 03 Oct 22
John did a great job coordinating with the insurance agent to inspect our roof. After extensive hail damage was found we realized a whole roof replacement was needed. Nathan and the hard working crew did an exceptional job replacing our roof and cleaning up afterwards. At Your Service Roofing took what could have been a difficult and daunting task of a whole roof replacement and made it a seamless process. Would definitely recommend this local company to anyone needing roof work or repair.
J B
00:01 02 Oct 22
They took care of everything! From inspection to replacement and everything in between. They are experts at dealing with insurance companies and their work was outstanding! We recommend them to everyone.
Sara Oldendick
13:09 30 Aug 22
At Your Service Roofing was fantastic to work with and very professional. They helped make replacing our roof easy. John did a great job from the very beginning going over options and every little question I had. Jerry the on-site manager did an amazing job making sure everything was going so smoothly and Rachel in the office with helping behind the scenes. Thank you all so very much, I cannot recommend you guys enough! Will definitely be using for all of our future needs.
Michael and Amanda Lomonaco
16:13 20 Aug 22
Michelle from At Your Service Roofing stepped us through the whole process of replacing our roof after hail damage from a storm. Their workers then replaced the roof promptly and efficiently. We would use them again without hesitation.
Charles Slater
17:07 18 Aug 22
A masterful job by their whole team. John set us up with exactly what we wanted and helped keep us in the loop the whole time. Jerry made sure the job was done correctly and professionally and made sure everything was completely cleaned up.
Lauren Douthitt
16:56 18 Aug 22
We had a wonderful experience with At Your Service Roofing! From my first phone call after discovering our leak, to the completion of our roofing project, AYS was incredible. John made every step of the way a seamless process and his communication was top notch. Nathan was present on site during the roofing install and was so helpful and kept us updated throughout the whole project. Can’t recommend this company enough!
Christopher Andreae
19:47 13 Aug 22
I'm writing this review, not as any kind of expert on roofing, but as a business owner myself. I have absolutely no idea how to tell how great of a job they did on my roof because I wouldn't know how to tell a good job from a bad job, barring some kind of gaping hole. What I am going to write about is the professionalism with which they go about getting the job done. something that only shines through to the customer when a company has the right people. This company has them in droves. The entire process was explained to me from the start and I was informed it wouldn't be easy because my insurer, State Farm, is notorious for never wanting to do whole-roof replacements, even when they are needed. They knew exactly what my insurance would try to do to deny me coverage and told me how to fight them on my end, while they fought on theirs. It took a few months to get it done, but I have a brand new roof, and payment in full from State Farm. I cannot thank you guys enough for your effort: the roof looks great, the job itself was done in one day and I'm a happy camper. This is a well-run business that has earned my respect for the way they operate, and as someone who helps run a 3rd generation family business with over 1000 employees I feel that opinion should carry some weight when you consider AYS for your own roof repair.
Erika Harig
13:14 13 Aug 22
We had a terrific experience with At Your Service. John Hoffman approached us pointing out damage he saw on our roof from the latest round of storms that came through. From there he was with us every step of the way answering all of our questions and making us feel comfortable with our decisions to move forward with a full roof replacement. The team was superb and completed the job quickly and we were amazed at how well everything was cleaned up at the end. The landscape around our home looks untouched and we haven’t found a single nail. We’d absolutely recommend this company and wouldn’t change a thing about our experience
Michelle Phelps
22:45 10 Aug 22
My rep John Hofmann was very professional and took the time to sit down and go over all of the options while keeping things simple and easy to navigate the process. The roof and gutters are awesome and one less thing I have to worry about. Thanks John
lesleywainscott
19:09 09 Aug 22
Great quality service from the entire team! I had storm damage & they came out right away, assessed the damage & worked with my insurance company to fix my roof. I could not be happier with how my roof looks & how quickly they completed the job! Highly recommend!
Sue Howard
03:13 08 Aug 22
At Your Service took care of all the work that went into putting a new roof on the church and new siding on the parsonage. They handled all the insurance paperwork and negotiations with the insurance company. We used them for roofing, siding, gutters, etc. They have been wonderful to work with and I highly recommend them. Very trustworthy, fair and very nice people.
Jerry Halvorsen
14:24 22 Jul 22
I was very happy with their service. They were not a high pressure firm and they did everything that they said they would and I think they did a very good job.
Susan Eberle
21:16 18 Jul 22
Excellent experience with At Your Service Roofing from inception to clean-up. My roof is beautiful and I would highly recommend this company.
Shelly simmons
01:24 15 Jul 22
Jerry was awesome!! He walked us through the process answered all of our questions. They showed up when they said they would and finished on time!!
Nathan Dickman
01:23 12 Jul 22
At Your Service was great to work with throughout the claim process and the installation went incredibly smooth! While my initial insurance claim was denied, they continued helping me through the process until the claim was approved.
Mitch Rupard
23:41 10 Jul 22
John Hofmann saw me cleaning up my yard the day after a tornado hit our house and offered us a free roof inspection. John was very courteous and not pushy at all. He was already working with some of my neighbors and was making sure the rest of the neighbors had someone checking their roofs. Jacob Bria came out 2 days later to get up on the roof for the inspection and again he was courteous and not pushy. He was honest and extremely helpful. Even though I didn’t need their services because our roof was fine I most definitely would use them in the future and recommend them to my neighbors.
Pam Donovan
11:22 04 Jul 22
I'd like to tell At Your Service Roofing about how pleased I am to be dealing with Ryan Collins.He's come over to evaluate my roof and is working on giving me a couple of quotes for various things I may need to do to improve my beautiful home.He's not only very professional but also quite friendly and knowledgeable.He made me feel confident that AYS Roofing is the type of company that I can confidently work with about various projects.I hope you'll show him this review as my wife and I are quite impressed with him.Thanks and regards.Kevin Donovan
Kurt Hansen
15:52 01 Jul 22
At Your Service Roofing did an outstanding job from start to finish - from the initial inspection to the final completion of the job. They were professional, responsive, personable, and take pride in quality work. They have a very well run process, with excellent communication and an onsite manager during the installation, taking care that your surrounding property is protected while doing the work, as well as helping with and supervising all aspects of the removal and install. We would definitely recommend them to anyone needing roof repairs or installation of new roof.
Nathan Chester
16:32 23 Jun 22
Not only was At Your Service the MOST PROFESSIONAL of the 6 roofing companies I called, they were the fastest to respond, most understanding and flexible of the 6 companies, they also offered the best price for my needs.At Your Service has genuinely EXCELLENT customer service that excels in clear and regular communication.Bob's team that came to do the install was FANTASTIC! They did such a wonderful job that I would readily hire them to do any other projects as well! OUTSTANDING work ethic & care to detail!!!!! Thanks for the excellent & fast work Bob & crew!I 100% recommend At Your Service as a 5-Star company and would recommend them to fix or install a new roof for you!
adam powell
15:52 17 May 22
The services provided by At Your Service Roofing went well beyond my expectations. They were incredibly responsive to all my questions and requests. They were incredibly knowledgeable about the whole roof replacement process and I'm not sure my roof would have been replaced if not for their assistance. And the roof looks great! I'm deeply grateful for all their help!
Clare Liming
14:04 13 May 22
KC made this whole process of getting our roof replaced so easy. It was my first time having to do something like that and he made sure I knew what was going on every step of the way. The new roof really helped sell our house in the timeframe we needed. Such a blessing to have had their help!
Shayna Simmons
16:04 11 May 22
At your Service Roofing is amazing!! I worked with Jerry Vineyard he came out to go over all the details about my roof! Highly recommend him! He’s a true professional and really cares about making this process as easy as possible! The day they came out to do my roof they were quick and efficient! They even cleaned off my leaves off my back deck when they were done! Thank you At Your Service Roofing for making this a great experience!!
Elizabeth Hollander
23:17 02 May 22
Jerry/Ryan/Rachel and Brent were the A team when it came to customer service and reliability. They did everything with the insurance company, all I had to do was file the claim. The work was quality and it was done right on time. 5/5 would recommend the A team to anyone in need of a new roof.
leah ashley
11:27 02 Apr 22
Met their project manager Brent. What a nice guy! Very professional and personable. Set me at ease and took care of getting things done. Job was smooth and work was timely. Would definitely recommend At Your Service to anyone who needs a roof or siding done! Good company no GREAT company!
Thomas Buran
13:06 25 Mar 22
At Your Service has been absolutely incredible to work with, they make the process of replacing your roof SO EASY! They handled everything with our insurance company, are always on time and keeping you in the loop, and extremely professional - great people. Jerry helped us with all the up front work and Brett was FANTASTIC with managing the actual project - so attentive and detailed. I was not looking forward to getting this project done, but with At your Service it was a breeze - highly recommend!
Jennifer Joerger
22:26 23 Mar 22
Top-notch service from the start of my claim to the completion of the work. Jerry, Rachel and Donnie were very helpful and responsive from start to finish and ready to answer any questions. Special shout out to Rachel for putting up with my endless questions! The crew cleaned up nicely and I’m very happy with the work they did. Will be recommending them to friends, family or anyone I hear is looking for a roof, siding and gutters!
Jay Gwinn
15:55 23 Mar 22
Roofing job on a 140 yr old house that required a tear-off and a certain amount of adaptation (some odd findings with a skylight and box gutters). Team, led by Bob & Donny, was always professional, courteous, skilled, and really well coordinated. Was also impressed with how meticulous they were about protecting plants around the house and thorough (almost obsessively so) about clean-up. Enthusiastically recommend.
Richie Wallace
13:39 23 Mar 22
Jerry and Ryan were professional and knowledgeable. They were very easy to work with and responded to my request in a timely manner.
Shaun Broering
16:23 17 Mar 22
Great Service! Brent and Donnie did a great and thorough job tracking down a roof leak problem I had. Very friendly service, quick response, and on-time. I have and do recommended them to others.
Nicole Sheehy
15:53 17 Mar 22
Great company to work with from start to finish on our roof replacement. They made the insurance claim process completely painless and followed through with all the work they quoted. Transparent throughout the whole process!
Steve Cox
14:45 12 Mar 22
Clayton is the best guy to call for all of your roofing needs. Fast response when called for a free estimate and the crew does a fast and professional job. Highly recommended.
Britney Kohlbrand
12:35 01 Mar 22
Working with At Your Service Roofing was great! They were able to replace our roof in a day. It was such a quick and easy process.
Scott Fischer
16:12 24 Feb 22
We've used this company twice now for two different homes. Their service is top-notch. Additionally, we just had them back to inspect a leak that turned out to be a chimney pipe leak and not the actual roof. They were able to inspect and repair the issue (just needed re-caulking) while also being extremely polite and prompt.Love doing business with this company, great job all!
Woodland Estates
14:19 05 Jan 22
Another fine job by this company. I do not impress easily. The job lead communicated every step of the way and was responsive to schedule changes due to the slow moving crew I hired to install trusses. The job was completed much more quickly than expected, the crew was quiet and professional. They also did a nice job cleaning up the site when complete. At Your Service Roofing was recommended to my by a coworker. I gave them a shot on a replacement roof a few years ago. This is my second roof they have installed - this time on a new barn I am building. I have recommended them to several friends and family. Great people, fair price. I will admit I struggled with the price a little, but they were in the middle of the pack of the quotes. I decided I would rather pay a little more for work I knew I could trust and count on than risk the low bidder. I am 100% satisfied. Those that know me, know that means a lot.
Rich Keating
20:45 04 Dec 21
Every aspect of my roofing job was outstanding! From the initial call, inspections, insurance, installation to completion. They left my yard cleaner then when they arrived. Could not be happier.
Mike Kowal
19:26 03 Dec 21
This company was very professional through and through from sales at the very beginning, office and management support through the claims process, on site supervision and on site roofers. They produced a quality product, had excellent communication and follow up. I was even impressed with the team’s cleanup at the end of the job. Very well done.
Jean Burke
18:01 30 Nov 21
This company was not only very professional but worked so hard to get my roof that was leaking, repaired. I totally would recommend them to anyone. They worked with my insurance company who were not wanting to do this repair. They took care of all the paperwork all I had to do was a few phone calls they did the rest. The workers came and were done in the same day and cleaned up everything. It was one of the best companies i have ever worked with. I highly recommend them.
Joan C
22:16 26 Oct 21
Jerry and the entire At Your Service team did an all around wonderful job, from dealing with the insurance to installing the roof and gutters. Everyone that was associated with the job was professional, respectful and very polite. The crews cleaned up both jobs completely. We would highly recommend them to everyone that needs a roof and/or gutters.
Mike MB
19:50 26 Oct 21
Working with at your service was a painless process and refreshing. Quality service and very professional staff. Stephanie was easy to work with, explaining the ins and outs of the instillation process. 10/10, would recommend
Danielle Lyons
22:33 25 Oct 21
I had my roof replaced by At Your Service and the quality was top notch! I would highly recommend this company for your roofing needs. The roof needed to be replaced but also it made my house look brand new! Get yours done today because I'm being told this is an industry that isn't going to get any cheaper! Now will always be the cheapest time to do it. I've heard this for many people.Jebb & Danielle L
John Edwards
19:34 15 Oct 21
KC Perkins of At Your Service worked with me to determine the extent of the storm damage to my roof, educated me on the Insurance Claim Process and once approved, he worked with me to pick out the right shingle and color for my home. At all times, the At Your Service team communicated what the process would be and when they would be at my house for an appointment. I received a new roof and the work was completed timely and efficiently. They followed up with me to determine if I had any concerns, and came by my house to meet with me personally. The Service and Responsiveness was outstanding. I also had interior water damage that At Your Service coordinated for repairs and new paint. I did not have to do anything extra, other than show the painting team where the damage occurred.
Wanda Hudson
02:24 30 Sep 21
Everything about this company was excellent. Would highly recommend to anyone needing siding, gutters, roofing and anything else they provide.
Lora King
14:21 24 Sep 21
Our experience with At Your Service Roofing was top notch! From start to finish, the process (which initially felt like it would be an overwhelming hassle of a project) turned out to be a breeze. Our main contact, Stephanie Dapper, was so knowledgeable, communicative, and efficient throughout the process. If we had a question, she had an answer. And if she didn’t have the answer, she got back to us as soon as she did. Our roof color looks fantastic with the aesthetics of our house; Stephanie recommended the color! Additionally, the gutter guards were well worth the investment! Saves my husband so much time each season and saves this wife the stress of watching her husband climb a ladder! All in all, we’d HIGHLY recommend At Your Service to everyone we know. In fact, we have recommended it many times over!
Jennie Goodson
11:54 21 Sep 21
I had a great experience with AT YOUR SERVICE ROOFING. They came out quickly and found the issue with my roof, even went back to the office to find a shingle that matched my roof!! I would definitely recommend this company!
Stephen Lekas
21:29 20 Sep 21
Honest, knowledgeable, punctual, great people with great service. Great company!
David Perkins
00:13 11 Sep 21
At Your Service has outstanding customer service and experience in roofing. From someone who has never filed a homeowner’s insurance claim, AYS eased all doubts and concerns. Chris Zimmerman has unparalleled knowledge from insurance to installation. Thank you to the entire AYS team!
Bryan Moore
00:00 06 Sep 21
I was referred to At Your Service Roofing from a friend of mine after we experienced some wind damage on our roof. I called the owner and he immediately responded and said his sales rep would reach out to me tomorrow and she did. The sales rep Stephanie was great to work with and helped to guide me through the process with my Insurance Company. Terra from the main office was always very responsive when I had questions. The roof looks great and I even had them replace my old gutters and downspouts with a larger system that included leaf guards. I have nothing but good things to say about them and I would highly recommend them to anyone who needs a new roof, especially if they are going through their Insurance Company.
Kyla Hardin
15:36 20 Aug 21
We could not have had a better experience with At Your Service. After talking to Jerry, we decided to have an inspection done on our roof which determined that we had damage from a storm from earlier in the year. Jerry walked us through the insurance process and within a week or two, we were approved for a new roof through our insurance! Within several days of approval, a crew showed up and did a phenomenal job replacing our roof. They arrived early and stayed until dusk to finish the replacement in 2 days. The professionalism of the crew and their diligent clean-up was also impressive. We can't say enough great things about Jerry and the entire At Your Service team; our experience was top-notch and we have been referring them to family and friends. If you need roof repair or replacement, this is your company!
Richard Kilbourn
13:50 09 Aug 21
At Your Service exceeded all of our expectations! Just wish other companies were as professional and transparent as this company. They are the Gold standard of roofing!
Aaron Stevenson
19:33 23 Jul 21
Stephanie was amazing. I never knew there was so much to a roof until she came by and informed me. She made me feel confident and comfortable that I was making the right choice with my roof.
Sara Jacobs
01:30 23 Jul 21
We just had our roof replaced and were pleasantly surprised by the ease of the entire process. A big thank to KC who walked us through the entire process and spent hours talking to us. He was very knowledgeable and always on time. Every step of the process was extremely easy and fast. We are very impressed with the quality and feel like we now have one less thing to worry about to the many more years we plan on living in our house. We would recommend At Your Service to anyone who is in need!
logan faehr
20:56 05 Jul 21
The name says it all! These guys are great to deal with and made every step of the process a breeze. I personally dealt with KC Perkins from start to finish and he made sure my experience was seamless. The crew knocked it out of the park as well. Our new roof looks great and you could not even tell they were here. 10/10 would recommend these guys to anyone for any service they provide!
Dave Yates
20:09 09 May 21
Can't say enough of their professional and effective service providers. If you are looking for the best contractor for your home in terms of gutter and roofing replacement, look no further. I highly recommend Chris and his organization!
Michael hoyle
23:55 04 May 21
White glove service, great job! Total roof replacement turn key dealing with insurance.
Sarah W
15:49 27 Apr 21
Our home had hail damage and needed an entirely new roof. I wasn't sure what to expect and was not looking forward to dealing with my home owners insurance company. At Your Service came out and inspected the roof and told us what they found. They then worked directly with our insurance company to coordinate the adjuster's inspection and what would be covered, which turned out to be nearly all of it! On the day they replaced the roof, their crew showed up on time, protected all of our outdoor furniture and plants, completed the entire project quickly and cleaned up everything afterwards. Fantastic service from a really great company. Can't recommend them enough!
Greg Pitstick
14:04 23 Apr 21
At your service replaced my roof from hail damage. From the first sales call through installation everyone was very professional and friendly. The quality was fantastic. I would use them again.
Theresa Chumley
19:42 30 Mar 21
At Your Service fixed our roof quickly, thoroughly, and for a fraction of other cost estimates we had been given. In addition to being honest about what work was needed, they were friendly and professional!
242Majestic
22:10 15 Mar 21
The team from At Your Service installed my new roof in August of 2019, and they did an excellent job. I would use them again based on that experience alone. With the snow we had several weeks ago, I discovered a leak in my garage as the snow melted. I contacted Chris Zimmerman, and he quickly had a team onsite to investigate the cause and implement repairs. I'm impressed with the response to resolve things. It demonstrates At Your Service's commitment to their customers. Thank you to Chris, Paul & Miguel for excellent follow-through.
Cebastian Hilton
15:43 20 Feb 21
We love using At Your Service Roofing. We get such great feedback from our clients. They always enjoy working with Chris and Paul. Stand up guys, Stand up service. We will continue using AYS for our roofing needs.Managing MemberHandy Home Guys
Hillary Amendola
19:41 21 Jan 21
Chris and the At Your Service Roofing and Remodeling crew were amazing to work with. After some storm damage we contacted AYS and we realized that they were so much more than a Roofing Company. They did siding and eventually became our general contractor that worked with our insurance company and the inspectors to get our home fixed. We got our roof, siding, and shutters replaced with them. They were timely, efficient and helpful walking us through the process. As they dealt with the insurance company they kept us up to date on what was happening and walked us through what we needed to do on our side. Not only did we get our house restored to how it was, but thanks to their knowledge of Ohio laws and regulations we were able to get the correct and required amount of insulation for the roof with no additional cost to us.We were given goals as far as roof timeline, siding and shutters, and they did a great job keeping us in the loop if anything changed. We are so thankful for their professionalism and service. Our house looks 100% different in the best way possible.I highly recommend using At Your Service Roofing and Remodeling!
Lynn Brotzman
22:32 22 Nov 20
Exceptional experience every step of the way! They even came back the next day to clean up any remaining nails and materials!
Google Rating
4.9
Based on 84 reviews
At Your Service Roofing and Remodeling
4.9
Steven Baker
01:44 22 Nov 22
This company is terrific! Rachel, Terra and KC did a great job making sure our roof was completed seamlessly! Great communication and productivity! We highly recommend them for any roof work you need.. Thank you so much!
Geoff Hodges
14:22 17 Nov 22
The roof looks great and the whole team was excellent especially Jerry the project manager. Also Joby and Jeff too. Well done
Dick Lehman
17:48 08 Nov 22
Bob V. and his crew did an excellent job in giving our house a beautiful new roof. All of the individuals from this company were punctual, courteous and knowledgeable about their part in the project. The work crew was efficient and did an excellent job. I could not recommend them more highly. An excellent company!
Hunter Meadors
19:46 28 Oct 22
John and the AYS team was fantastic to work with. We reached out to multiple roofing companies to help us get our storm damage repaired, and they were clearly the most professional and responsive organization.John was tremendously helpful throughout the entire process in dealing with the insurance side of things and was always willing to answer any questions we came up with. The install crew came in and knocked out the job in a single day. Absolutely would recommend AYS to anyone needing roof work!
Mark Yoakum
22:04 13 Oct 22
At Your Service is a perfect description! John Hoffman was our initial point of contact and through completion. He was excellent! Incredibly thorough, professional and knowledgeable; and responsive to our questions. They have a fantastic team—from the office to the install and cleanup. Can’t recommend them any more (and so appreciate our neighbors for turning us on to then)!
Lydia L
19:52 12 Oct 22
AYS Roofing did a fantastic job replacing my roof. They made the entire process a breeze and also dealt directly with my insurance company to get the claim approved. I strongly recommend At Your Service Roofing!
Debbie s
14:46 10 Oct 22
What a great contractor! The folks at AYS work together to help the homeowner through every step of the somewhat complicated process of roof repair/replacement related to storm damage. John Hofmann was our initial contact (quarterback) and he professionally guided us through the entire process. John brought in other team members as needed to assist with assessment, insurance claim and approval, choice of materials, scheduling and roof replacement. As homeowners for over 30 years we have worked with many contractors. The team at AYS is simply the best; they met every commitment they made - no excuses and walked us through every step of the process - no aspect too minute. We highly recommend John Hofmann and all at AYS and really appreciate all the handholding and assistance!
Julie Gregory
17:39 07 Oct 22
Could not be happier...from the friendly, helpful and highly professional customer service...to the great communication and quality. I researched them fully beforehand and got even better than expected. How nice to see a business go above and beyond.
Marilee Hutzel
16:37 03 Oct 22
John did a great job coordinating with the insurance agent to inspect our roof. After extensive hail damage was found we realized a whole roof replacement was needed. Nathan and the hard working crew did an exceptional job replacing our roof and cleaning up afterwards. At Your Service Roofing took what could have been a difficult and daunting task of a whole roof replacement and made it a seamless process. Would definitely recommend this local company to anyone needing roof work or repair.
J B
00:01 02 Oct 22
They took care of everything! From inspection to replacement and everything in between. They are experts at dealing with insurance companies and their work was outstanding! We recommend them to everyone.
Sara Oldendick
13:09 30 Aug 22
At Your Service Roofing was fantastic to work with and very professional. They helped make replacing our roof easy. John did a great job from the very beginning going over options and every little question I had. Jerry the on-site manager did an amazing job making sure everything was going so smoothly and Rachel in the office with helping behind the scenes. Thank you all so very much, I cannot recommend you guys enough! Will definitely be using for all of our future needs.
Michael and Amanda Lomonaco
16:13 20 Aug 22
Michelle from At Your Service Roofing stepped us through the whole process of replacing our roof after hail damage from a storm. Their workers then replaced the roof promptly and efficiently. We would use them again without hesitation.
Charles Slater
17:07 18 Aug 22
A masterful job by their whole team. John set us up with exactly what we wanted and helped keep us in the loop the whole time. Jerry made sure the job was done correctly and professionally and made sure everything was completely cleaned up.
Lauren Douthitt
16:56 18 Aug 22
We had a wonderful experience with At Your Service Roofing! From my first phone call after discovering our leak, to the completion of our roofing project, AYS was incredible. John made every step of the way a seamless process and his communication was top notch. Nathan was present on site during the roofing install and was so helpful and kept us updated throughout the whole project. Can’t recommend this company enough!
Christopher Andreae
19:47 13 Aug 22
I'm writing this review, not as any kind of expert on roofing, but as a business owner myself. I have absolutely no idea how to tell how great of a job they did on my roof because I wouldn't know how to tell a good job from a bad job, barring some kind of gaping hole. What I am going to write about is the professionalism with which they go about getting the job done. something that only shines through to the customer when a company has the right people. This company has them in droves. The entire process was explained to me from the start and I was informed it wouldn't be easy because my insurer, State Farm, is notorious for never wanting to do whole-roof replacements, even when they are needed. They knew exactly what my insurance would try to do to deny me coverage and told me how to fight them on my end, while they fought on theirs. It took a few months to get it done, but I have a brand new roof, and payment in full from State Farm. I cannot thank you guys enough for your effort: the roof looks great, the job itself was done in one day and I'm a happy camper. This is a well-run business that has earned my respect for the way they operate, and as someone who helps run a 3rd generation family business with over 1000 employees I feel that opinion should carry some weight when you consider AYS for your own roof repair.
Erika Harig
13:14 13 Aug 22
We had a terrific experience with At Your Service. John Hoffman approached us pointing out damage he saw on our roof from the latest round of storms that came through. From there he was with us every step of the way answering all of our questions and making us feel comfortable with our decisions to move forward with a full roof replacement. The team was superb and completed the job quickly and we were amazed at how well everything was cleaned up at the end. The landscape around our home looks untouched and we haven’t found a single nail. We’d absolutely recommend this company and wouldn’t change a thing about our experience
Michelle Phelps
22:45 10 Aug 22
My rep John Hofmann was very professional and took the time to sit down and go over all of the options while keeping things simple and easy to navigate the process. The roof and gutters are awesome and one less thing I have to worry about. Thanks John
lesleywainscott
19:09 09 Aug 22
Great quality service from the entire team! I had storm damage & they came out right away, assessed the damage & worked with my insurance company to fix my roof. I could not be happier with how my roof looks & how quickly they completed the job! Highly recommend!
Sue Howard
03:13 08 Aug 22
At Your Service took care of all the work that went into putting a new roof on the church and new siding on the parsonage. They handled all the insurance paperwork and negotiations with the insurance company. We used them for roofing, siding, gutters, etc. They have been wonderful to work with and I highly recommend them. Very trustworthy, fair and very nice people.
Jerry Halvorsen
14:24 22 Jul 22
I was very happy with their service. They were not a high pressure firm and they did everything that they said they would and I think they did a very good job.
Susan Eberle
21:16 18 Jul 22
Excellent experience with At Your Service Roofing from inception to clean-up. My roof is beautiful and I would highly recommend this company.
Shelly simmons
01:24 15 Jul 22
Jerry was awesome!! He walked us through the process answered all of our questions. They showed up when they said they would and finished on time!!
Nathan Dickman
01:23 12 Jul 22
At Your Service was great to work with throughout the claim process and the installation went incredibly smooth! While my initial insurance claim was denied, they continued helping me through the process until the claim was approved.
Mitch Rupard
23:41 10 Jul 22
John Hofmann saw me cleaning up my yard the day after a tornado hit our house and offered us a free roof inspection. John was very courteous and not pushy at all. He was already working with some of my neighbors and was making sure the rest of the neighbors had someone checking their roofs. Jacob Bria came out 2 days later to get up on the roof for the inspection and again he was courteous and not pushy. He was honest and extremely helpful. Even though I didn’t need their services because our roof was fine I most definitely would use them in the future and recommend them to my neighbors.
Pam Donovan
11:22 04 Jul 22
I'd like to tell At Your Service Roofing about how pleased I am to be dealing with Ryan Collins.He's come over to evaluate my roof and is working on giving me a couple of quotes for various things I may need to do to improve my beautiful home.He's not only very professional but also quite friendly and knowledgeable.He made me feel confident that AYS Roofing is the type of company that I can confidently work with about various projects.I hope you'll show him this review as my wife and I are quite impressed with him.Thanks and regards.Kevin Donovan
Kurt Hansen
15:52 01 Jul 22
At Your Service Roofing did an outstanding job from start to finish - from the initial inspection to the final completion of the job. They were professional, responsive, personable, and take pride in quality work. They have a very well run process, with excellent communication and an onsite manager during the installation, taking care that your surrounding property is protected while doing the work, as well as helping with and supervising all aspects of the removal and install. We would definitely recommend them to anyone needing roof repairs or installation of new roof.
Nathan Chester
16:32 23 Jun 22
Not only was At Your Service the MOST PROFESSIONAL of the 6 roofing companies I called, they were the fastest to respond, most understanding and flexible of the 6 companies, they also offered the best price for my needs.At Your Service has genuinely EXCELLENT customer service that excels in clear and regular communication.Bob's team that came to do the install was FANTASTIC! They did such a wonderful job that I would readily hire them to do any other projects as well! OUTSTANDING work ethic & care to detail!!!!! Thanks for the excellent & fast work Bob & crew!I 100% recommend At Your Service as a 5-Star company and would recommend them to fix or install a new roof for you!
adam powell
15:52 17 May 22
The services provided by At Your Service Roofing went well beyond my expectations. They were incredibly responsive to all my questions and requests. They were incredibly knowledgeable about the whole roof replacement process and I'm not sure my roof would have been replaced if not for their assistance. And the roof looks great! I'm deeply grateful for all their help!
Clare Liming
14:04 13 May 22
KC made this whole process of getting our roof replaced so easy. It was my first time having to do something like that and he made sure I knew what was going on every step of the way. The new roof really helped sell our house in the timeframe we needed. Such a blessing to have had their help!
Shayna Simmons
16:04 11 May 22
At your Service Roofing is amazing!! I worked with Jerry Vineyard he came out to go over all the details about my roof! Highly recommend him! He’s a true professional and really cares about making this process as easy as possible! The day they came out to do my roof they were quick and efficient! They even cleaned off my leaves off my back deck when they were done! Thank you At Your Service Roofing for making this a great experience!!
Elizabeth Hollander
23:17 02 May 22
Jerry/Ryan/Rachel and Brent were the A team when it came to customer service and reliability. They did everything with the insurance company, all I had to do was file the claim. The work was quality and it was done right on time. 5/5 would recommend the A team to anyone in need of a new roof.
leah ashley
11:27 02 Apr 22
Met their project manager Brent. What a nice guy! Very professional and personable. Set me at ease and took care of getting things done. Job was smooth and work was timely. Would definitely recommend At Your Service to anyone who needs a roof or siding done! Good company no GREAT company!
Thomas Buran
13:06 25 Mar 22
At Your Service has been absolutely incredible to work with, they make the process of replacing your roof SO EASY! They handled everything with our insurance company, are always on time and keeping you in the loop, and extremely professional - great people. Jerry helped us with all the up front work and Brett was FANTASTIC with managing the actual project - so attentive and detailed. I was not looking forward to getting this project done, but with At your Service it was a breeze - highly recommend!
Jennifer Joerger
22:26 23 Mar 22
Top-notch service from the start of my claim to the completion of the work. Jerry, Rachel and Donnie were very helpful and responsive from start to finish and ready to answer any questions. Special shout out to Rachel for putting up with my endless questions! The crew cleaned up nicely and I’m very happy with the work they did. Will be recommending them to friends, family or anyone I hear is looking for a roof, siding and gutters!
Jay Gwinn
15:55 23 Mar 22
Roofing job on a 140 yr old house that required a tear-off and a certain amount of adaptation (some odd findings with a skylight and box gutters). Team, led by Bob & Donny, was always professional, courteous, skilled, and really well coordinated. Was also impressed with how meticulous they were about protecting plants around the house and thorough (almost obsessively so) about clean-up. Enthusiastically recommend.
Richie Wallace
13:39 23 Mar 22
Jerry and Ryan were professional and knowledgeable. They were very easy to work with and responded to my request in a timely manner.
Shaun Broering
16:23 17 Mar 22
Great Service! Brent and Donnie did a great and thorough job tracking down a roof leak problem I had. Very friendly service, quick response, and on-time. I have and do recommended them to others.
Nicole Sheehy
15:53 17 Mar 22
Great company to work with from start to finish on our roof replacement. They made the insurance claim process completely painless and followed through with all the work they quoted. Transparent throughout the whole process!
Steve Cox
14:45 12 Mar 22
Clayton is the best guy to call for all of your roofing needs. Fast response when called for a free estimate and the crew does a fast and professional job. Highly recommended.
Britney Kohlbrand
12:35 01 Mar 22
Working with At Your Service Roofing was great! They were able to replace our roof in a day. It was such a quick and easy process.
Scott Fischer
16:12 24 Feb 22
We've used this company twice now for two different homes. Their service is top-notch. Additionally, we just had them back to inspect a leak that turned out to be a chimney pipe leak and not the actual roof. They were able to inspect and repair the issue (just needed re-caulking) while also being extremely polite and prompt.Love doing business with this company, great job all!
Woodland Estates
14:19 05 Jan 22
Another fine job by this company. I do not impress easily. The job lead communicated every step of the way and was responsive to schedule changes due to the slow moving crew I hired to install trusses. The job was completed much more quickly than expected, the crew was quiet and professional. They also did a nice job cleaning up the site when complete. At Your Service Roofing was recommended to my by a coworker. I gave them a shot on a replacement roof a few years ago. This is my second roof they have installed - this time on a new barn I am building. I have recommended them to several friends and family. Great people, fair price. I will admit I struggled with the price a little, but they were in the middle of the pack of the quotes. I decided I would rather pay a little more for work I knew I could trust and count on than risk the low bidder. I am 100% satisfied. Those that know me, know that means a lot.
Rich Keating
20:45 04 Dec 21
Every aspect of my roofing job was outstanding! From the initial call, inspections, insurance, installation to completion. They left my yard cleaner then when they arrived. Could not be happier.
Mike Kowal
19:26 03 Dec 21
This company was very professional through and through from sales at the very beginning, office and management support through the claims process, on site supervision and on site roofers. They produced a quality product, had excellent communication and follow up. I was even impressed with the team’s cleanup at the end of the job. Very well done.
Jean Burke
18:01 30 Nov 21
This company was not only very professional but worked so hard to get my roof that was leaking, repaired. I totally would recommend them to anyone. They worked with my insurance company who were not wanting to do this repair. They took care of all the paperwork all I had to do was a few phone calls they did the rest. The workers came and were done in the same day and cleaned up everything. It was one of the best companies i have ever worked with. I highly recommend them.
Joan C
22:16 26 Oct 21
Jerry and the entire At Your Service team did an all around wonderful job, from dealing with the insurance to installing the roof and gutters. Everyone that was associated with the job was professional, respectful and very polite. The crews cleaned up both jobs completely. We would highly recommend them to everyone that needs a roof and/or gutters.
Mike MB
19:50 26 Oct 21
Working with at your service was a painless process and refreshing. Quality service and very professional staff. Stephanie was easy to work with, explaining the ins and outs of the instillation process. 10/10, would recommend
Danielle Lyons
22:33 25 Oct 21
I had my roof replaced by At Your Service and the quality was top notch! I would highly recommend this company for your roofing needs. The roof needed to be replaced but also it made my house look brand new! Get yours done today because I'm being told this is an industry that isn't going to get any cheaper! Now will always be the cheapest time to do it. I've heard this for many people.Jebb & Danielle L
John Edwards
19:34 15 Oct 21
KC Perkins of At Your Service worked with me to determine the extent of the storm damage to my roof, educated me on the Insurance Claim Process and once approved, he worked with me to pick out the right shingle and color for my home. At all times, the At Your Service team communicated what the process would be and when they would be at my house for an appointment. I received a new roof and the work was completed timely and efficiently. They followed up with me to determine if I had any concerns, and came by my house to meet with me personally. The Service and Responsiveness was outstanding. I also had interior water damage that At Your Service coordinated for repairs and new paint. I did not have to do anything extra, other than show the painting team where the damage occurred.
Wanda Hudson
02:24 30 Sep 21
Everything about this company was excellent. Would highly recommend to anyone needing siding, gutters, roofing and anything else they provide.
Lora King
14:21 24 Sep 21
Our experience with At Your Service Roofing was top notch! From start to finish, the process (which initially felt like it would be an overwhelming hassle of a project) turned out to be a breeze. Our main contact, Stephanie Dapper, was so knowledgeable, communicative, and efficient throughout the process. If we had a question, she had an answer. And if she didn’t have the answer, she got back to us as soon as she did. Our roof color looks fantastic with the aesthetics of our house; Stephanie recommended the color! Additionally, the gutter guards were well worth the investment! Saves my husband so much time each season and saves this wife the stress of watching her husband climb a ladder! All in all, we’d HIGHLY recommend At Your Service to everyone we know. In fact, we have recommended it many times over!
Jennie Goodson
11:54 21 Sep 21
I had a great experience with AT YOUR SERVICE ROOFING. They came out quickly and found the issue with my roof, even went back to the office to find a shingle that matched my roof!! I would definitely recommend this company!
Stephen Lekas
21:29 20 Sep 21
Honest, knowledgeable, punctual, great people with great service. Great company!
David Perkins
00:13 11 Sep 21
At Your Service has outstanding customer service and experience in roofing. From someone who has never filed a homeowner’s insurance claim, AYS eased all doubts and concerns. Chris Zimmerman has unparalleled knowledge from insurance to installation. Thank you to the entire AYS team!
Bryan Moore
00:00 06 Sep 21
I was referred to At Your Service Roofing from a friend of mine after we experienced some wind damage on our roof. I called the owner and he immediately responded and said his sales rep would reach out to me tomorrow and she did. The sales rep Stephanie was great to work with and helped to guide me through the process with my Insurance Company. Terra from the main office was always very responsive when I had questions. The roof looks great and I even had them replace my old gutters and downspouts with a larger system that included leaf guards. I have nothing but good things to say about them and I would highly recommend them to anyone who needs a new roof, especially if they are going through their Insurance Company.
Kyla Hardin
15:36 20 Aug 21
We could not have had a better experience with At Your Service. After talking to Jerry, we decided to have an inspection done on our roof which determined that we had damage from a storm from earlier in the year. Jerry walked us through the insurance process and within a week or two, we were approved for a new roof through our insurance! Within several days of approval, a crew showed up and did a phenomenal job replacing our roof. They arrived early and stayed until dusk to finish the replacement in 2 days. The professionalism of the crew and their diligent clean-up was also impressive. We can't say enough great things about Jerry and the entire At Your Service team; our experience was top-notch and we have been referring them to family and friends. If you need roof repair or replacement, this is your company!
Richard Kilbourn
13:50 09 Aug 21
At Your Service exceeded all of our expectations! Just wish other companies were as professional and transparent as this company. They are the Gold standard of roofing!
Aaron Stevenson
19:33 23 Jul 21
Stephanie was amazing. I never knew there was so much to a roof until she came by and informed me. She made me feel confident and comfortable that I was making the right choice with my roof.
Sara Jacobs
01:30 23 Jul 21
We just had our roof replaced and were pleasantly surprised by the ease of the entire process. A big thank to KC who walked us through the entire process and spent hours talking to us. He was very knowledgeable and always on time. Every step of the process was extremely easy and fast. We are very impressed with the quality and feel like we now have one less thing to worry about to the many more years we plan on living in our house. We would recommend At Your Service to anyone who is in need!
logan faehr
20:56 05 Jul 21
The name says it all! These guys are great to deal with and made every step of the process a breeze. I personally dealt with KC Perkins from start to finish and he made sure my experience was seamless. The crew knocked it out of the park as well. Our new roof looks great and you could not even tell they were here. 10/10 would recommend these guys to anyone for any service they provide!
Dave Yates
20:09 09 May 21
Can't say enough of their professional and effective service providers. If you are looking for the best contractor for your home in terms of gutter and roofing replacement, look no further. I highly recommend Chris and his organization!
Michael hoyle
23:55 04 May 21
White glove service, great job! Total roof replacement turn key dealing with insurance.
Sarah W
15:49 27 Apr 21
Our home had hail damage and needed an entirely new roof. I wasn't sure what to expect and was not looking forward to dealing with my home owners insurance company. At Your Service came out and inspected the roof and told us what they found. They then worked directly with our insurance company to coordinate the adjuster's inspection and what would be covered, which turned out to be nearly all of it! On the day they replaced the roof, their crew showed up on time, protected all of our outdoor furniture and plants, completed the entire project quickly and cleaned up everything afterwards. Fantastic service from a really great company. Can't recommend them enough!
Greg Pitstick
14:04 23 Apr 21
At your service replaced my roof from hail damage. From the first sales call through installation everyone was very professional and friendly. The quality was fantastic. I would use them again.
Theresa Chumley
19:42 30 Mar 21
At Your Service fixed our roof quickly, thoroughly, and for a fraction of other cost estimates we had been given. In addition to being honest about what work was needed, they were friendly and professional!
242Majestic
22:10 15 Mar 21
The team from At Your Service installed my new roof in August of 2019, and they did an excellent job. I would use them again based on that experience alone. With the snow we had several weeks ago, I discovered a leak in my garage as the snow melted. I contacted Chris Zimmerman, and he quickly had a team onsite to investigate the cause and implement repairs. I'm impressed with the response to resolve things. It demonstrates At Your Service's commitment to their customers. Thank you to Chris, Paul & Miguel for excellent follow-through.
Cebastian Hilton
15:43 20 Feb 21
We love using At Your Service Roofing. We get such great feedback from our clients. They always enjoy working with Chris and Paul. Stand up guys, Stand up service. We will continue using AYS for our roofing needs.Managing MemberHandy Home Guys
Hillary Amendola
19:41 21 Jan 21
Chris and the At Your Service Roofing and Remodeling crew were amazing to work with. After some storm damage we contacted AYS and we realized that they were so much more than a Roofing Company. They did siding and eventually became our general contractor that worked with our insurance company and the inspectors to get our home fixed. We got our roof, siding, and shutters replaced with them. They were timely, efficient and helpful walking us through the process. As they dealt with the insurance company they kept us up to date on what was happening and walked us through what we needed to do on our side. Not only did we get our house restored to how it was, but thanks to their knowledge of Ohio laws and regulations we were able to get the correct and required amount of insulation for the roof with no additional cost to us.We were given goals as far as roof timeline, siding and shutters, and they did a great job keeping us in the loop if anything changed. We are so thankful for their professionalism and service. Our house looks 100% different in the best way possible.I highly recommend using At Your Service Roofing and Remodeling!
Lynn Brotzman
22:32 22 Nov 20
Exceptional experience every step of the way! They even came back the next day to clean up any remaining nails and materials!
