Reviews
At Your Service Roofing
6064 Branch Hill-Guinea Pike, Milford
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The owner of AYS Roofing, Chris Zimmerman... I can't even begin to explain how great of a dude he is. Let's say you're looking for someone you can trust with your most valuable investment, you're looking for someone … More hoping to get solid recommendations and what to do in complicated situations, if you're in the Cincinnati area, this 100% is the company I would refer my own family to. Anybody reading reviews of this company should know that the owner is a prominent figure in our industry that other roofing contractors all across the country look to for advice and guidance. Trust the roofer that other roofers trust, and call AYS.
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We had a great experience with At Your Service roofing. From the beginning with Daniel, going through the process and picking out shingles, to the day of installation. There was great communication throughout and thr guys were all very … More professional. They got the job done in a day and the roof turned out fantastic. I would highly recommend them.
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At Your Service Roofing has a terrific team that not only excels with industry leading knowledge, but they also offer an unmatched experience for their customers! This group is led by excellent ownership that actively supports the process … More start to finish. These guys are so good at what they do, their staff actually coach and train other contractors on systems and processes - after finding this out, selecting them as my contractor of choice was the easiest decision on the second biggest invest of my life (roof replacement)!
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At Your Service Roofing did a terrific job replacing my roof. My sales rep, John Hofmann, was extremely professional walking me through the process of dealing with my insurance company. It was a long period of negotiating back and forth … More with the insurer, but with John and the office staff, suggestions were made, any questions were answered and the roofers finished the project with excellent results. Several homes on my street have received new roofs by At Your Service recently which speak to the quality of their work.
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At Your Service replaced our gutters today. We are very happy with the work and the professionalism and knowledge of the staff. Our gutters look beautiful! Thank you to John Hofmann who walked us through the entire process - John was extremely … More helpful, communicative, responsive and patient with us. We are very grateful! Thank you!
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Each individual associated with the company provided excellent service and were very knowledgeable regarding the entire process.
These individuals, starting with Daniel Hunter, were detailed oriented, answered all my questions and made … More the experience stress free from the initial quotation, through the insurance claim process to the installation of a new roof.
They were attentive, communicative and pleasant.
I would highly recommend AYSR. -
Great experience with our siding installation at At Your Service from start to finish. Our salesperson Jeff was very helpful. He explained the different options and gave us honest opinion. Faith and Brent helped scheduling the project and … More Nathan supervised efficiently. Cesar and his team did a wonderful job in replacing our siding. We are very pleased with their work. Thank you!
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From start to finish, AYS staff was great! They helped us through the months of back and forth with our insurance agency--be prepared to have patience with that process. The AYS crew, especially Chuck, were professional, hard-working, and … More so efficient. They cleaned up our property thoroughly and replaced all patio furniture. They want feedback--good or bad--to keep improving their service. We enjoyed working with them and our roof looks fantastic!
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In 2021, our roof sustained hail damage, requiring complete replacement. Despite the endless barriers erected by the insurance company (18 months), At Your Service (AYS) advocated for us and guided us through the claim and contract process … More to ensure that our claim was fully honored. Their field personnel and installation crew's attention to detail, respect of our property and meticulous cleanup around landscaping and pool were exceptional. Recommend without reservation. A+
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We recently had a full roof replacement done by At Your Service. From start to finish they were a professional team who arrived on time and got the job finished quickly, but with a high quality result. We worked with John through most of … More the process and he made it easy to pair the project with our insurance company (we had storm damage). We are pleased with the result and would recommend them highly. Chuck came out the day after the project to double check the work, and make sure any debris was totally cleared. I appreciate their attention to detail, and that they communicated with us every step of the way.
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I had a wonderful experience with At Your Service Roofing! It began when a severe windstorm blew several shingles off my roof while I was out of town. AYS quickly went to my house and placed tarps over the affected areas to prevent water … More from leaking into my home. The roof replacement process started with Stephanie, an extremely knowledgeable sales professional, who guided us through every step in the process. The hardest part of the process was seeking to get insurance coverage from a very difficult insurance company. Rachel, Toby and others guided me through the process, by providing documentation and coming to my house at a moment’s notice to meet with the insurance adjustor. They also handled communication with the insurance company on my behalf. When it came time to actually do the roof replacement, Shawn and his team did an excellent job – on time, with the utmost quality, and with all remnants of the old roof removed from my property at the completion of the job. The communication process from AYS was outstanding through every step of the process! I would highly recommend them without any concerns or reservations. Simply the best!
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John and Jerry were great to work with!
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Great business! We actually named our first born child after the service we received from John Hofmann. He’s the best!!
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John Hofmann of At Your Service Roofing (a local business in the Loveland area) is exceptional!! He stopped by to offer an inspection of my roof.
This service was performed timely and professionally. While on my roof he took pictures. … More
He returned to the door and informed me that no work was immediately needed & asked if I would like a re-inspection in the fall to stay ahead of any issues, as my roof is rather old. At no time was there any pressure sales tactics. So refreshing in this time of scams and sales for work that is not necessary.
Our conversation turned to the mole issue in my yard. He offered a recommendation and reached out after he left to give me the name & number of the individual to contact. That business is amazing as well!
That afternoon I received a report & photos of what the condition of the roof is currently and asking me to feel free to call with any questions.
I am very impressed and intend to be in touch at such time that I require a new roof! -
Fast, friendly, fair, and professional. It took only one day for my large steep roof. It looks beautiful!! Thank you all!
